ConnectWise Automate V12 Patch 1 – Key Updates and Enhancements
Release Date: January 17, 2018
Version: After applying Patch 1, the Automate Control Center upgrades to version 12.0.255.
For details on current versions and licensing, visit the official ConnectWise Automate Versions and Licensing page.
What’s New in Automate V12 Patch 1?
ConnectWise Automate continues to evolve, and Automate V12 updates in Patch 1 bring several improvements designed to enhance usability, security, and overall performance. Here’s a quick look at the major updates:
1. Alphabetical Sorting for Plugins
Managing plugins is now easier! When you right-click the Plugins icon in the Computer Management screen, the list of plugins will appear in alphabetical order, making navigation faster and more intuitive.
2. Enhanced Maintenance Mode
Maintenance Mode has been updated for better compatibility with Automate V12.
- A new Reason field allows users to specify why maintenance mode is being enabled.
- This field also integrates with additional settings in Patch Manager, improving clarity and control during maintenance operations.
3. Windows Version Display in Patch Manager
The Device Screen in Patch Manager now shows:
- Windows Version
- Servicing Options for applicable devices
Plus, Patch Manager can now install Windows 10 feature updates, streamlining OS upgrades.
4. Corrected SSL Documentation Link
The documentation link for SSL requirements in the patch installer has been fixed. It now directs users to the correct page, ensuring you have accurate guidance for secure installations.
5. Software Tile Behaviour Improved
Previously, if an application was added to both the whitelist and blacklist, it caused confusion. This issue is resolved—such applications will now be treated as blacklisted, ensuring consistent security enforcement.
Need Help with ConnectWise Automate?
If you’re looking for ConnectWise-related solutions, troubleshooting assistance, or patch management support, contact us anytime for instant help. Our team has resolved numerous use cases over the years, and we’re here to make your experience seamless.

